GCash
GCash Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GCash has 2.5 star rating based on 2576 customer reviews. Consumers are mostly dissatisfied.
6% of users would likely recommend GCash to a friend or colleague.
- Rating Distribution
Pros: Gcash, Convenient, Money.
Cons: Get my money back, Pls refund to my gcash account, Want my money back.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GCash has 2.5 star rating based on 2576 customer reviews. Consumers are mostly dissatisfied.
6% of users would likely recommend GCash to a friend or colleague.
- Rating Distribution
Pros: Gcash, Convenient, Money.
Cons: Get my money back, Pls refund to my gcash account, Want my money back.62% of users think that GCash should improve its Customer Service.
48% of users say that they might use GCash in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Don't use it unless you want lots of fees that other platforms give you for free", "always save your details", "Please respond", "faster withdrawal", "I hope there are more agents to accomodate clients concerns.".
Most users ask GCash for the refund as a solution to their issues.
Review authors value the most Privacy and Data Security and Diversity of Products or Services. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Iloilo City, Province Of IloiloUse to be good now it's almost scam
In the beginning nearly all of its services were free now every single one has a fee or charge I was a regular user now doing the things i did before cost me 1200 peso a month never use the gloan part of the app legal interest in Philippines is 12% but gloan is between 36 & 60% per year payment insurance free on other platforms costs a insane amount on this app this company started off good built a huge following now there just exploit all these users avoid or uninstall use Maya PayPal Payoneer to name a few much better apps
User's recommendation: Don't use it unless you want lots of fees that other platforms give you for free
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo get refund
I would still like to get my refund of $550 because Loida Bautista still hasn't picked it up. The reason is her number was changed, so she couldn't pick up the money.
- Because loida bautista wanted to go it thur gcash
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong gcash number
Wrongly sent money. The number to which I sent money has no Gcash.
Please help me solve this problem. Thank you very much.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI send money to wrong gcash wallet
I sent money to the wrong G Cash wallet and I would like to get it back. Is that possible? How long does it take?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have reason to believe the app is being used to steal my identity and they won't help.
I never signed up for GCash, but someone did using my email. The GCash team kept messaging me about my 'lost sim card,' preventing me from accessing my GCash account, which sounded like a scam related to identity theft.
I kept explaining to them that I didn't have an account, but I wanted the account closed so my identity couldn't be stolen. I wrote to them around 15 times, each time them responding about how I needed to find my lost sim card. Finally, they said someone from their team would reach out to me to resolve the situation over a video call. No one ever reached out, and now when I message them, I am getting an automated message about how they won't read my email and I need to sign into my account, which I can't do because I never opened an account.
I have never had tech support before that refuses to read what you are actually saying approximately 15 times in a row.
That has to be some kind of a record. Now, I don't know if GCash is being used to steal my identity or not, and there is nothing I can do.
- Awful technical support and in ability to help
Preferred solution: Help making sure my identity isn't being stolen
User's recommendation: Avoid at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerApplication for refund
A total of 29,000 pesos was sent via Gcash to Netbank, with the correct account name. However, instead of a 12-digit account number, I only input 11 digits.
The transaction was successful, but the money was not received by the bank due to the incomplete account number.
Hence, my money is floating and still hasn't returned to me. See the attached photo.
- Convenience
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Salerno, CampaniaResolved: Sending money
Not resolved.
Sending money last Friday until not received in the Philippines help me please its already 4 days past
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSending money issue
I sent money from here to Saudi Arabia to the Philippines using the Gcash account in the Philippines, but the store I sent it to has not received the money until now, almost two months ago, I hope you can take action on my problem. I also called MoneyGram here in Saudi but they said that the money I sent there to the Philippines has been received, the provider of the Philippines (gcash) is the one I should contact regarding that issue. I hope you can help me, the gcash account I sent is (Annie Rose Camaria 0951219****) money gram transaction id 7778**** thank you very much if you can help me
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Frankfurt, HesseIssues
My sister sent money through Gcash to my friend. My friend told me he didn't receive even after showing him the transfer slip and debit notification
Someone scam me
I'll talk to lending company and then they told me I approved then the loan assistant told me theres someting on my account the reason my account freeze then they ask money to activate it.
My Refund
by mistaken I sent money to my sisters Gcash account number is no longer active.so, we tried to contact Contact G cash. However Gcash customer service have no bodys answer the phone.
Chat customer service mostly for Gcash advertise. I need my money back P 5613
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGcash can't logiging n
Hello, can you please assist and help me with my Gcash account? I can't log in.
Thanks.
When I always try to log in, I still cannot. Please help me to open my Gcash account again.
Preferred solution: Open my accnt again
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Amsterdam, North HollandCash In that didn’t recieve
I cash in my gcash account with my linked on my bank. The gcash message me that is not going to process.
When I check my bank account my money was deducted. And still didnt receive a money on gcash
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount limits
I am from the United States and I wish to send money to my wife in the Philippines through her gcash account. I would like to know just how much I can send to her and how often I can send it.
Her father is disabled and she is temporarily looking after him.
They are in need of money to make repairs to her father's house. You help in this matter is greatly appreciated.
Your website does not offer this information.
Thank you
Randolph Browning
- Incomplete information on site about transaction limits
Preferred solution: Deliver product or service ordered
User's recommendation: support@***.com is a bust. You simply get an automated message that they cannot read your email. you must use app or call hotline
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