Shelah Hvq

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Verified Reviewer
| map-marker Iloilo City, Province Of Iloilo

Use to be good now it's almost scam

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In the beginning nearly all of its services were free now every single one has a fee or charge I was a regular user now doing the things i did before cost me 1200 peso a month never use the gloan part of the app legal interest in Philippines is 12% but gloan is between 36 & 60% per year payment insurance free on other platforms costs a insane amount on this app this company started off good built a huge following now there just exploit all these users avoid or uninstall use Maya PayPal Payoneer to name a few much better apps

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User's recommendation: Don't use it unless you want lots of fees that other platforms give you for free

Scott S Euy

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Verified Buyer
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To get refund

GCash - To get refund
GCash - To get refund - Image 2

I would still like to get my refund of $550 because Loida Bautista still hasn't picked it up. The reason is her number was changed, so she couldn't pick up the money.

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Loss:
$555
Pros:
  • Because loida bautista wanted to go it thur gcash

Preferred solution: Full refund

Jose S Eum

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Verified Reviewer

Wrong gcash number

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Wrong gcash number
Wrong gcash number - Image 2
Wrong gcash number - Image 3

Wrongly sent money. The number to which I sent money has no Gcash.

Please help me solve this problem. Thank you very much.

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Loss:
$326

Preferred solution: Full refund

Pawel G Hht

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Verified Reviewer

I send money to wrong gcash wallet

I send money to wrong gcash wallet

I sent money to the wrong G Cash wallet and I would like to get it back. Is that possible? How long does it take?

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Loss:
$90

Preferred solution: Full refund

Will F Xjz

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Verified Reviewer

I have reason to believe the app is being used to steal my identity and they won't help.

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I never signed up for GCash, but someone did using my email. The GCash team kept messaging me about my 'lost sim card,' preventing me from accessing my GCash account, which sounded like a scam related to identity theft.

I kept explaining to them that I didn't have an account, but I wanted the account closed so my identity couldn't be stolen. I wrote to them around 15 times, each time them responding about how I needed to find my lost sim card. Finally, they said someone from their team would reach out to me to resolve the situation over a video call. No one ever reached out, and now when I message them, I am getting an automated message about how they won't read my email and I need to sign into my account, which I can't do because I never opened an account.

I have never had tech support before that refuses to read what you are actually saying approximately 15 times in a row.

That has to be some kind of a record. Now, I don't know if GCash is being used to steal my identity or not, and there is nothing I can do.

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Cons:
  • Awful technical support and in ability to help

Preferred solution: Help making sure my identity isn't being stolen

User's recommendation: Avoid at all costs

Liziel M

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Verified Reviewer

Application for refund

GCash - Application for refund
GCash - Application for refund - Image 2

A total of 29,000 pesos was sent via Gcash to Netbank, with the correct account name. However, instead of a 12-digit account number, I only input 11 digits.

The transaction was successful, but the money was not received by the bank due to the incomplete account number.

Hence, my money is floating and still hasn't returned to me. See the attached photo.

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Loss:
$29
Pros:
  • Convenience

Preferred solution: Full refund

Resolved
Korrin Qqi

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Verified Reviewer
| map-marker Salerno, Campania

Resolved: Sending money

GCash - Sending money
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Updated by user Apr 13, 2024

Not resolved.

Original review Apr 13, 2024

Sending money last Friday until not received in the Philippines help me please its already 4 days past

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Jovie P

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Sending money issue

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GCash - Sending money issue
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I sent money from here to Saudi Arabia to the Philippines using the Gcash account in the Philippines, but the store I sent it to has not received the money until now, almost two months ago, I hope you can take action on my problem. I also called MoneyGram here in Saudi but they said that the money I sent there to the Philippines has been received, the provider of the Philippines (gcash) is the one I should contact regarding that issue. I hope you can help me, the gcash account I sent is (Annie Rose Camaria 0951219****) money gram transaction id 7778**** thank you very much if you can help me

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Loss:
$92

Preferred solution: Full refund

Eunice N Blh

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Verified Reviewer
| map-marker Frankfurt, Hesse

Issues

GCash - Issues
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My sister sent money through Gcash to my friend. My friend told me he didn't receive even after showing him the transfer slip and debit notification

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Anonymous
map-marker Bologna, Bologna

Someone scam me

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I'll talk to lending company and then they told me I approved then the loan assistant told me theres someting on my account the reason my account freeze then they ask money to activate it.

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Anonymous
map-marker Bellevue, Washington

My Refund

by mistaken I sent money to my sisters Gcash account number is no longer active.so, we tried to contact Contact G cash. However Gcash customer service have no bodys answer the phone.

Chat customer service mostly for Gcash advertise. I need my money back P 5613

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Renee L Ggo

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Verified Reviewer

Gcash can't logiging n

Hello, can you please assist and help me with my Gcash account? I can't log in.

Thanks.

When I always try to log in, I still cannot. Please help me to open my Gcash account again.

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Preferred solution: Open my accnt again

Bianca Marie J

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Verified Reviewer
| map-marker Amsterdam, North Holland

Cash In that didn’t recieve

GCash - Cash In that didn’t recieve
GCash - Cash In that didn’t recieve - Image 2
GCash - Cash In that didn’t recieve - Image 3
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I cash in my gcash account with my linked on my bank. The gcash message me that is not going to process.

When I check my bank account my money was deducted. And still didnt receive a money on gcash

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Randolph B Ykv

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Verified Reviewer

Account limits

I am from the United States and I wish to send money to my wife in the Philippines through her gcash account. I would like to know just how much I can send to her and how often I can send it.

Her father is disabled and she is temporarily looking after him.

They are in need of money to make repairs to her father's house. You help in this matter is greatly appreciated.

Your website does not offer this information.

Thank you

Randolph Browning

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Cons:
  • Incomplete information on site about transaction limits

Preferred solution: Deliver product or service ordered

User's recommendation: support@***.com is a bust. You simply get an automated message that they cannot read your email. you must use app or call hotline

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